At Academic Global School, we value the trust and commitment of students and parents who apply for admission through our online registration portal. This Cancellation and Refund Policy outlines the procedures and conditions related to the cancellation of admission applications and the refund of fees paid online.
1. Cancellation of Registration
Applicants who wish to cancel their registration or admission must submit a written request to the school administration within the time frame specified below:
- Cancellation requests should be made via email to support@academic.ac.in.
- Requests must include the applicant’s name, registration number, and proof of payment.
- Verbal or phone requests for cancellation will not be accepted.
2. Refund Eligibility
Refunds will be processed only under the following conditions:
- If the school receives a cancellation request before the admission confirmation is issued.
- If an error occurs in double payment due to a technical issue.
- If the school cancels or withdraws a program before the session begins.
3. Non-Refundable Fees
The following payments are non-refundable once made:
- Application or registration fees
- Processing and administrative charges
- Any bank or transaction gateway fees
4. Refund Process
All approved refunds will be processed as follows:
- Refunds will be made to the original payment method within 7–15 working days of approval.
- The school will not be responsible for any delay caused by the payment gateway, bank, or third-party service provider.
- No cash refunds will be provided.
5. Dispute Resolution
In case of any dispute regarding cancellation or refund, the final decision will rest with the school’s management. Any legal matters shall be subject to the jurisdiction of the courts in Gorakhpur, Uttar Pradesh.
6. Contact Information
For cancellation or refund requests, please contact:
📧 support@academic.ac.in
📞 9554966201
Academic Global School, Gorakhpur, Uttar Pradesh, India
Last Updated: October 2025